What Is Process Mining: In-depth Guide [2020]

Process mining is an analytical discipline which benefits from specialized data mining methods. It reflects the actual performance of the business processes by a layer of software which sits on top of the company’s IT systems. The discrepancies give a full picture of where any bottlenecks, inefficiencies, or gaps exist in the company’s processes. As a result, companies can better focus their efforts for further improvement.

How does it work?

Short answer:

Process mining tools discover actual process models out of the raw event logs. By extracting event logs from each case and combining them, these tools show companies how their processes perform in reality. Read more


11 Benefits of Process Mining in 2020 according to practitioners

Process mining enables businesses to understand their processes which is critical to business success. Savvy business leaders focus on processes. Results depend on external factors so they have significant variation. However, over the long run, better processes yield better results.

Despite the importance of processes, companies have limited data about how their processes are run. Most process data is stored in detailed log files which are difficult to analyze without process mining tools.

General Business Benefits

Data-driven decision making

Prerequisites for data driven decision making are data availability, high quality of data and strong data visualization/analytics capabilities. Process mining tools increase data availability to enable data driven decision making. Read more


33 Process mining case studies & project results [2020 update]

We can learn better about new technology by observing its real-life applications. That’s why we have compiled process mining case studies from different resources. As we review them, we understand how the insights from process mining can improve different businesses. This article aims to reveal typical results and usage areas of process mining, including a summary of these case studies.

What are the typical results of process mining projects?

After mining their processes, many companies gained vital insights into their businesses. These insights helped them to execute better process analysis and prepare action plans. In conclusion, companies have achieved various results for process improvement. Top 3 typical results are as the following: Read more


AI in Business: Guide to Transforming Your Company [2020 Update]

You probably read tens of articles on AI in business indicating numerous AI applications or exotic-sounding algorithms like deep learning or support vector machines. But you don’t know what you can do with AI for your own business today. We have a solution:

First, AI is a tool and writing in general about AI in business is like writing about computers in business. It helps to be a lot more specific so we will break down AI applications by industry and business function to give you an overview of what AI can achieve. Read more


100+ AI Use Cases & Applications in 2020: In-Depth Guide

AI is changing every industry and business function, which results in increased interest in AI, its subdomains, and related fields such as machine learning and data science:

Google Trends showing increased interest in AI, ML and data science
Source: Google Trends

According to a recent Gartner survey, 37% of organizations are still looking to define their AI strategies. To integrate AI into your own business, you need to identify how AI can serve your business, possible use cases of AI in your business. This article gathers the most common use cases covering marketing, sales, customer services, security, data, technology, and other processes: Read more