RPA (Robotic Process Automation) is an emerging technology involving bots that mimic human actions to complete repetitive tasks.
Those that are new to the RPA industry, could think of intelligent humanoid robotic companions when they hear robotic process automation. However, we may never see physical humanoid robots in white-collar jobs since knowledge work is becoming ever more digitized. Digital work is making physical bodies redundant in non-sales positions. RPA bots are digital workers that are capable of using our keyboards and mouses just like we do. And that opens a wide range of possibilities for automation.