Case studies are one of the most effective methods to learn about a new technology. RPA is no different. Therefore, we decided to aggregate case studies about RPA from numerous sources so you can filter/sort them by industry (e.g. telecom, financial services) or business function (e.g. marketing) to identify how your company can implement RPA. To prioritize these use cases and select vendors for your business, you can also examine the reported benefits and the vendors in the list below.
A trend we observed in the list is that in more than half of the cases where the process was specified, documents (e.g. invoices, receipts, annual reports) were involved in the process. This was also verified by our numerous interviews with RPA practitioners who mentioned that companies generally start their RPA journey with structured data since these are easier to automate. However, as companies expand their RPA deployment, they start automating document based processes which yield higher levels of savings. Most RPA tools do not have best-in-class tools for extracting data from documents. For the best document extraction tools and an overview of document extraction, feel free to read our articles on the topic: