AIMultiple ResearchAIMultiple Research

70+ Process Automation Tools: Choose The Right One in 2024

70+ Process Automation Tools: Choose The Right One in 202470+ Process Automation Tools: Choose The Right One in 2024

Adoption of RPA, a relatively new process automation tool, has increased in recent years. As new vendors join the market, they build new features and create new jargon to position themselves as category creators which gives them more pricing power. However, more jargon leads to more confusion.

As a result of this confusion, buyers may choose a process automation tool that is ill-suited to their needs. Correcting this can pose additional financial and technical challenges to the company. In the worse case scenario, adopters might be discouraged from leveraging new automation technologies. This would make them lose out on the benefits of emerging technologies. 

In this article, we will provide you with the necessary information to choose the right process automation tools. We will: 

  • Explain why process automation tools are important
  • Go over their benefits
  • Explain the different types of process automation tools
  • Provide lists of 70+ non-RPA and RPA solutions
  • Provide guidelines for choosing the best tools for your business

Why are process automation tools relevant now?

1. Scope of automation is increasing

While most major automation projects in the 2000s involved IT system upgrades, currently there are numerous tools to automate tasks without major system upgrades. Improvements in machine visionOCR and machine learning enabled bots to understand user interfaces and perform actions like human users.

2. Automation has numerous benefits

This is obvious but still it’s the most important reason why automation is and will remain relevant.

  • Reduce manual processes
  • Reduce errors in critical data-entry routines like email-marketing programs. Everyone cringes when you accidentally send out newsletters with outdated pricing information.
  • Increase process execution speed which improves customer experience. For example, your customers loan applications can be approved automatically rather than waiting for a day for approval.
  • Create information transparency which makes it easier to hold individuals accountable for their responsibilities.

These are a summary of the benefits of automation, for more please see our guide on benefits of automation.

What are the three types of process automation tools?

We categorize process automation tools into three types: 

  1. General process automation tools that automate across numerous systems. For example, these include RPA, cognitive automation tools, workload automation (WLA) platforms, and low-code application platforms
  2. Business function-specific automation tools, such as IT process automation (ITPA)
  3. Macros that can automate processes in singular systems

To learn more about the topic, we have a detailed guide prepared on the 3 types of process automation tools.

How to choose the right type of process automation tool?

The right tool depends on the process:

  • The number of software tools the process needs, 
  • Whether the process is specific to one business function or not, 
  • Whether the process you’re automating involves legacy tools, 
  • The number of times the user interfaces that are used in the process change (i.e. fortnightly, monthly, etc.) 

Read more on process automation implementation to learn more about choosing the right tool for your business. 

Key points to remember when starting process automation

Points to remember prior to starting your process automation solution involve, but are not limited to: 

  1. Having visibility into the existing processes through internal interviews and process mining
  2. Improving and simplifying the existing processes
  3. Deciding whether to choose a partner to facilitate your RPA deployment 
  4. Planning the implementation with clear KPIs 

For more, read our guide on RPA implementation.

Comprehensive list of all Process Automation solutions

Please sort and filter this table to learn more about the solutions. And if there is a field you want added here, just let us know. Please note that these lists are slightly outdated. We provide the latest list in the links before the table. The updated lists allow you to sort/filter the results and learn more about the products.

RPA solutions

The most comprehensive, objective and transparent comparison of RPA vendors. We could not provide detailed data on especially new companies, feel free to comment here so we can enrich the list.

Please note that sponsors have links to them.

VendorFree version?PricingSelected partnersGeo coverageMinimum system requirementsSupport for OS beyond WindowsMarketplace
IBM 30 day free trialPer bot
All major system integrators and consultants.GlobalSupportedIBM
Another MondayKPMG
PwC
Europe
AntWorks ANTstein
Arago's Hiro
Atos Syntel SyntBots
Automai RPA
Automation Anywhereper processAccenture
Capgemini
Cognizant
Deloitte
EY
IBM
KPMG
PwC
GlobalHighNo supportAutomation Anywhere
AutomationEdge
be informedGlobal
Blueprismper botAccenture
Capgemini
Cognizant
Deloitte
EY
IBM
KPMG
PwC
GlobalHighNo supportBluePrism
Celaton inSTREAM
Cicero Automation
ClearSoftware ClearProcess
CloudStormDeloitteGlobal
ContextorAccenture
Capgemini
EY
IBM
EMEA & North America
Cortex Intelligent Automation
Datamatics RPAGlobal
EnableSoft FoxtrotGlobalNo SupportN/A
Epiance Epigenie RPA
Exilant Fusion
G1antG1ant Developer license
GIBots
GridOne AutomateOneSouth Korea
Help Systems Automate30 day free trialGlobalTBD - not tested yet
Ikarus
Infosys EdgeVerve Systems AssistedgeAssistedge Community Edition
IntelliBot
JacadaAccenture
Cognizant
JidokaBased in Spain & Colombia
Kofax KapowAccenture
IBM
Global
Kryon Systems Leo
Microsoft Power AutomateFree trialper userAll major system integrators and consultantsGlobalNo support
NICE Systems RPAAccenture
Cognizant
IBM
Global
Nissho Electronics Bizrobo! BasicJapanMediumSupported
Nividous RPA
NTT-AT WinActorNTT DataJapanLowNo support
Olive AI
OnviSource ia.Enterprise
OpenConnect AutoiQ
OpenRPAOpen SourceFree
Option3 JiffyRPAGlobal
Pega Robotic AutomationAccenture
Capgemini
Cognizant
EY
Global
PerpetuuitiCognizant
IBM
Rimilia
Symphony Ventures
TagUI - AI SingaporeOpen SourceFreeN/ASupported
Thoughtonomy
UiPathUiPath Community Editionper botAccenture
Capgemini
Cognizant
Deloitte
EY
IBM
PwC
GlobalHighNo supportUiPath
VerintAccenture
Capgemini
IBM
VisualCron45 day free trialper server
WINWAI
WorkFusionWorkFusion RPA Expressper processCapgemini
Cognizant
Deloitte
PwC
GlobalHighNo support

Check out the more regularly updated version of this RPA software list.

Non-RPA solutions

Please note that sponsors have links to them.

ToolCategoryFree version
ActiveBatchWorkload automation
Arago's HiroITPA
Ayehu eyeShareITPA
BMCITPA
CA Technologies (CA)ITPA
CamundaBPM
Cortex Intelligent AutomationITPA
Hewlett Packard Enterprise (HPE)'s MicroFocusITPA
LinxITPAFree version works as a desktop application
Microsoft FlowITPA
PMGITPA
RedwoodWorkload automation
Resolve SystemsITPA
ServiceNowITPA
Stone BranchWorkload automation
Tata Consultancy Services' IgnioITPA
TDB FusionITPA
TrayCloud automation
TrifactaMacro
UiPath Excel AutomationMacro
VMwareITPA
ZapierCloud automation

Check out the more regularly updated version of these lists:

What are the best RPA solutions?

Depends on what you need. Automation Anywhere, Blue Prism, IBM, Microsoft, UiPath are among the major players.

But because the RPA market is relatively still in its infancy, the dynamics can change quickly. And in keeping up with the developments, we are constantly updating our research.

For more, you can see how different vendors fare in terms of funding and popularity.

For more on automation

If you want to learn more about automation, read:

And if you believe your business could benefit from adopting an automation solution, head over to our automation hub, where you will find data-driven lists of vendors for various use cases.

And if you still have questions about process automation tools, feel free to contact us:

Find the Right Vendors
Access Cem's 2 decades of B2B tech experience as a tech consultant, enterprise leader, startup entrepreneur & industry analyst. Leverage insights informing top Fortune 500 every month.
Cem Dilmegani
Principal Analyst
Follow on

Cem Dilmegani
Principal Analyst

Cem has been the principal analyst at AIMultiple since 2017. AIMultiple informs hundreds of thousands of businesses (as per similarWeb) including 60% of Fortune 500 every month.

Cem's work has been cited by leading global publications including Business Insider, Forbes, Washington Post, global firms like Deloitte, HPE, NGOs like World Economic Forum and supranational organizations like European Commission. You can see more reputable companies and media that referenced AIMultiple.

Throughout his career, Cem served as a tech consultant, tech buyer and tech entrepreneur. He advised businesses on their enterprise software, automation, cloud, AI / ML and other technology related decisions at McKinsey & Company and Altman Solon for more than a decade. He also published a McKinsey report on digitalization.

He led technology strategy and procurement of a telco while reporting to the CEO. He has also led commercial growth of deep tech company Hypatos that reached a 7 digit annual recurring revenue and a 9 digit valuation from 0 within 2 years. Cem's work in Hypatos was covered by leading technology publications like TechCrunch and Business Insider.

Cem regularly speaks at international technology conferences. He graduated from Bogazici University as a computer engineer and holds an MBA from Columbia Business School.

To stay up-to-date on B2B tech & accelerate your enterprise:

Follow on

Next to Read

Comments

Your email address will not be published. All fields are required.

6 Comments
Mike Mazzolini
Jun 12, 2020 at 16:17

Appreciate the research here – very good starting point for customers looking for solutions.

Can I add another to the list. XonaSoftware (www.xonasoftware.com) produces a product called, “Situate Workflow Automation”. It’s a non-RPA, but would be considered a cross between BPA, ITPA, and ETL. It is classified as low-code or no-code solution depending on the user.
The company is spreading its wings and marketing across verticals, as it was originally targeted for the capital markets / financial industries.

AIMultiple
Jun 12, 2020 at 21:26

Hi Mike! thanks for the heads up! They can sign up @ https://grow.aimultiple.com to get listed.

James Papadimitriou
Jan 08, 2020 at 14:56

Hey there!
You could also include Robin, the RPA Language.
Robin is a domain specific scripting language, fully developed for Robotic Process Automation.
It has its constantly growing community and is soon going to be open-source.
It is completely free and super easy to install.
You can check it out here: https://robin-language.org/
Community forum: https://forum.robin-language.org/

JD
May 08, 2019 at 08:15

Informative details! Thank you very much.

Any other tool which provides similar capabilities of IQBOT?

AIMultiple
May 10, 2019 at 17:00

Did you check out UiPath or Workfusion?

Dominik Lisowski
Apr 01, 2019 at 10:51

Hello, dear friends?
We don’t see our solution on your list so we thought that we’d link it there!
We’re called G1ANT and you can download the G1ANT.Studio with just 1 click: https://g1ant.com
The DEVELOPER version of the G1ANT.Studio is and will always be free.
Feel free to check it out and let us know what you think!
Maybe you can include our software on your list? 🙂

AIMultiple
Apr 01, 2019 at 13:57

Sure, thank you for your interest!

dawie
Jan 23, 2019 at 13:57

Great read ! Have you considered Linx (https://linx.software) – a low code IDE and server which covers features from BPM, ETL and ITPA.

AIMultiple
Jan 25, 2019 at 21:58

Looks great! Added to our list!

Shige Sato
Oct 30, 2018 at 16:33

Very informative write up and useful information for people who are wondering what choice of RPA they have for their project – thanks for the research and summarizing!

I humbly request a mention about this RPA from Asia who serves top tier enterprise such as Softbank and SK Telecom – it is called ARGOS LABS http://www.argos-labs.com This company has been sort of “stealth” so far but is the only RPA vendor who supports mobile automation. (ARGOS is beating industry leaders in recent POCs)

AIMultiple
Dec 28, 2018 at 17:39

Sure! Thank you for the heads up

Related research