A chatbot is one of the oldest envisioned use cases for Artificial Intelligence. Alan Turing suggested that instead of debating whether a machine could think, we should measure how it imitates human language. Microsoft’s Xiaoice already passes the Turing test for 10 minutes.
What about your company? Don’t you believe that some of the queries that your company is responding to on social media, webchat or SMS could be easily and quickly responded by chat bots improving customer satisfaction? If yes, do you already have a customer service chat bot or are you looking to build a new one? If you need to find a chat bot vendor to work with and have just 1 minute to solve this: