With the rise of personal computers in the 1980s, companies started going through digital transformations to improve their products/services and reduce costs. However, according to Global McKinsey Survey results, only less than 30 percent of digital transformation processes are success stories. Digital transformation is key to a companies success and can be achieved via company-wide alignment, design thinking and adoption of the leading edge technologies.
What is digital transformation?
Digital transformation is the process of integrating digital technologies into all aspects of a business to meet the market and changing business requirements. It aims to increase the effectiveness of business operations and customer relations. To achieve these goals, organizations need to update their systems, processes, organizations and culture. For more, feel free to read our what is digital transformation article.