Robotic Process Automation Whitepaper

A responsive, lean organization that delivers results is the goal of every executive. Robotic Process Automation (RPA) provides the flexible yet powerful automation tool to achieve that. In this comprehensive guide, we explain in detail how RPA can be applied in your business and provide answers to any RPA related questions such as types of RPA, its application areas and its benefits


Table of Contents

Executive Summary
  • Introduction
    • RPA is an automation technology that can help you build an organization that is fast, lead, and effective.
  • Components of RPA
    • API-based & UI-based automation
    • ML capability
    • Computer vision
    • Natural language understanding & generation
Automation Urgency
  • Interest in RPA
Types of Automation
  • Different RPA types serving different needs
    • Attended automation
    • Unattended automation
    • Hybrid automation
Target setting
  • Benefits
    • Overall benefits
    • Benefits to Customer Satisfaction
    • Benefits to Analytics
    • Benefits to HR
    • Compliance benefits
Process Identification
  • Possible activities of RPA bots
    • Interactions with user interfaces & applications
    • Integrating with enterprise tools
    • Data and document processing
    • Decision making, document and image understanding via ML capabilities
  • Processes ripe for RPA
    • HR
    • Finance
    • Sales
    • Marketing
    • Other
Partner identification
  • Steps for identifying an RPA partner
    • Prepare a shortlist
    • Reduce number of vendors
    • Decide whether to turn to RPA consultants
Automation program
  • Steps for implementing RPA
    • Redesign processes
    • Build bots
    • Run a pilot
    • Analyze results
    • Maintain the RPA
Conclusion
  • Additional resources
    • Articles on RPA in different domains