To apply process mining in your business, it is a good idea to be aware of its possible use cases. Understanding them is the key to become acquainted with process mining. This article gathers the most common 33 use cases covering general processes, sales, finance, IT processes as well as applications in the industrial sector.
1- Process optimization: Companies can used process mining for faster and more accurate analysis of their processes. The event logs can infer performance metrics and, they can be used to identify bottlenecks and costly steps to optimize speed. Instead of wasting time on understanding processes, companies can use their time to take potential actions.