33 Use Cases / Applications of Process Mining in 2020

To apply process mining in your business, it is a good idea to be aware of its possible use cases. Understanding them is the key to become acquainted with process mining. This article gathers the most common 33 use cases covering general processes, sales, finance, IT processes as well as applications in the industrial sector.

General Processes

1- Process optimization: Companies can used process mining for faster and more accurate analysis of their processes. The event logs can infer performance metrics and, they can be used to identify bottlenecks and costly steps to optimize speed. Instead of wasting time on understanding processes, companies can use their time to take potential actions. Read more


What Is Process Mining: In-depth Guide [2020]

Process mining is an analytical discipline which benefits from specialized data mining methods. It reflects the actual performance of the business processes by a layer of software which sits on top of the company’s IT systems. The discrepancies give a full picture of where any bottlenecks, inefficiencies, or gaps exist in the company’s processes. As a result, companies can better focus their efforts for further improvement.

How does it work?

Short answer:

Process mining tools discover actual process models out of the raw event logs. By extracting event logs from each case and combining them, these tools show companies how their processes perform in reality. Read more


11 Benefits of Process Mining in 2020 according to practitioners

Process mining enables businesses to understand their processes which is critical to business success. Savvy business leaders focus on processes. Results depend on external factors so they have significant variation. However, over the long run, better processes yield better results.

Despite the importance of processes, companies have limited data about how their processes are run. Most process data is stored in detailed log files which are difficult to analyze without process mining tools.

General Business Benefits

Data-driven decision making

Prerequisites for data driven decision making are data availability, high quality of data and strong data visualization/analytics capabilities. Process mining tools increase data availability to enable data driven decision making. Read more


33 Process mining case studies & project results [2020 update]

We can learn better about new technology by observing its real-life applications. That’s why we have compiled process mining case studies from different resources. As we review them, we understand how the insights from process mining can improve different businesses. This article aims to reveal typical results and usage areas of process mining, including a summary of these case studies.

What are the typical results of process mining projects?

After mining their processes, many companies gained vital insights into their businesses. These insights helped them to execute better process analysis and prepare action plans. In conclusion, companies have achieved various results for process improvement. Top 3 typical results are as the following: Read more