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Process Intelligence

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Workload Automation

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Order management

8 Steps to Optimize Order to Cash (O2C) with Process Mining [2024]

8 Steps to Optimize Order to Cash (O2C) with Process Mining [2024]

Organizations that optimize their order-to-cash processes could reduce their operational costs on average by 20%, according to a benchmarking study. Order to cash, abbreviated as O2C or OTC, refers to a company’s entire ordering system starting with an order the customer sends and finalizing the delivery of the ordered goods.

Jan 45 min read

Order management Process Mining

Why Should Order Management Be Automated in 2024?

Why Should Order Management Be Automated in 2024?

With today’s increasing number of transactions, handling order management processes has become a more significant challenge for businesses. From receiving the order to the delivery, companies need to operate without errors and satisfy their customers with on-time deliveries.

Jan 114 min read

Workload automation Order management