Most major companies are already using process automation tools to become more efficient and save money on labor costs. Any manager needs to be fluent on the scope of automation solutions and reduce manual work.
Process automation is an industry that is unnecessarily complex due to jargon and use of multiple names for the same thing. We will only focus on automation tools which automate tasks and processes and not orchestration tools that aim to keep track of and ensure completion of processes.
The questions we answer are:
Why are process automation tools relevant now?
1- Scope of automation is increasing. While most major automation projects in 2000s involved IT system upgrades, currently there are numerous tools to automate tasks on a myriad of systems. Improvements in machine vision, OCR and machine learning enabled bots to understand user interfaces and perform actions.