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Top 5 MTurk Survey Participant Recruitment Alternatives in '24

Written by
Cem Dilmegani
Cem Dilmegani
Cem Dilmegani

Cem is the principal analyst at AIMultiple since 2017. AIMultiple informs hundreds of thousands of businesses (as per Similarweb) including 60% of Fortune 500 every month.

Cem's work has been cited by leading global publications including Business Insider, Forbes, Washington Post, global firms like Deloitte, HPE, NGOs like World Economic Forum and supranational organizations like European Commission. You can see more reputable companies and media that referenced AIMultiple.

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Ezgi Alp
Ezgi Alp
Ezgi Alp
Ezgi is an industry analyst at AIMultiple. She specializes in firewalls and firewall management.

She has held various positions in academia and the finance industry. Ezgi holds a PhD in finance and a bachelor's degree in management. She has a background in publishing scientific articles and presenting at conferences.

Publications:
• Tanyeri A. B., and Alp E. (2022).
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Recruiting participants for your consumer or market research can be challenging. Thanks to crowdsourcing platforms such as Amazon Mechanical Turk, you can find the right target for your survey, request the crowd to answer your questions, and get the results quickly to grasp their thoughts. 

However, even though it seems like a seamless process, there may be some drawbacks to recruiting participants for your surveys, such as the reliability of the responses or data quality, that directly affect the results.

In this article, we highlight

  • Some statistics of Amazon Mechanical Turk
  • Challenges of using MTurk to recruit survey participants
  • The top 5 alternatives to MTurk in recruiting participants for surveys.

Top 5 alternatives to Amazon MTurk Survey Participants Recruitment Service

We conducted a research on the available survey participants recruitment services on the market. Here you can see the results of our study in the table below.

VendorsReviews*Employee sizeFree trialSurvey respondent sizeLanguages offeredMulti-channel survey distributionCustomer support
resonio by Clickworker5.0 out of 2 reviews9966M+45Web-based panel, Android or iOS24/7 phone support
Qualtrics CoreXM4.5 out of 3,245 reviews6,143NA50Web-based panel24/7 live support
User Interviews4.7 out of 830 reviews1552.4MEnglish onlyWeb-based panel, Android or iOSNA
Amazon Mechanical Turk4.1 out of 29 reviews124,662✖️500KNot providedWeb-based panelThrough e-mail
Pollfish4.5 out of 227 reviews65✖️250M+50Web-based panel, Android or iOS24/7 live support
SurveyMonkey Audience4.5 out of 81 reviews1,409✖️175M16Web-based panel24/7 phone support

If interested, you can also check out our data-driven list of survey participant recruitment services and survey tools.

Challenges of using Amazon Mechnical Turk for recruiting participants

Much research has been conducted on the reliability of MTurk survey responses, and a study claims that 10% of respondents are responsible for 40% of the responses on the platform.1 It has also been shown that the data quality of respondents has significantly decreased since 2018.2

Here, we review the challenges of Amazon MTurk and propose some solutions:

1- Speeders

Some respondents usually do not carefully read the questions and use little effort to provide the proper answer. New research reveals that Among MTurk workers who have a 98% of approval rate, almost 25% of them could not pass at least one of the attentional check questions in the surveys.3 While investigating the reason for the inattentiveness, the same study found that prior experience with the technology significantly decreases attention.

Solution/recommendation: Implement attentional check questions and remove those who fail to pass them. You can also conduct post-hoc statistical analysis to detect fraudulent respondents.

2- Cheaters

A study showed that 5% to 7% of participants intentionally provide wrong or misleading responses.4 Some respondents also claim to be in another country while, in reality, they are not. Studies also show that this may take up to 10% percent of respondents, and the same study showed that they change their locations using a VPN to meet the survey requirements.5

Solution/recommendation: Track the response time in seconds per item (SPI) using a tool as an important validity indicator and integrate tools into your survey to detect suspected VPN IP addresses to prevent taking the survey with those addresses. 6

3- Bot accounts

Contrary to MTurk’s mission and business model, which relies on human intelligence in solving tasks, sometimes bots are used to complete the surveys automatically, and creating distortions in the results. 

Solution/recommendation: Utilize reCAPTCHA at the beginning or at the end of the survey to detect bot accounts.

4- Participants who take the survey multiple times

Research on Amazon MTurk showed that almost 20% of respondents take the surveys multiple times, decreasing the reliability of the survey responses.

Solution/recommendation: Disable the same IP addresses filling the survey more than once by implementing third-party tools.

Transparency statement:

AIMultiple serves numerous emerging tech companies, including resonio by Clickworker.

FAQ

How does Amazon Mechanical Turk work?

Amazon Mechanical Turk or MTurk is one of the online survey participant recruitment platforms where individuals or businesses can create a task to be completed by the crowdsource signed up in the platform, and MTurkers are found to be more representative of the population than other online survey platforms. 
To learn more about the other usages of crowdsourcing, check our article on crowdsourcing sentiment analysis.
Although Amazon has announced more than 500,000 respondents, studies show that there are stable 100,000 to 200,000 active workers on the platform, and 10,000 new MTurkers sign up for the platform every year.

Further Reading

Here is also our data-driven list of market research tools.

Please contact us if you have any additional questions about conducting surveys.

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Access Cem's 2 decades of B2B tech experience as a tech consultant, enterprise leader, startup entrepreneur & industry analyst. Leverage insights informing top Fortune 500 every month.
Cem Dilmegani
Principal Analyst
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Cem Dilmegani
Principal Analyst

Cem is the principal analyst at AIMultiple since 2017. AIMultiple informs hundreds of thousands of businesses (as per Similarweb) including 60% of Fortune 500 every month.

Cem's work has been cited by leading global publications including Business Insider, Forbes, Washington Post, global firms like Deloitte, HPE, NGOs like World Economic Forum and supranational organizations like European Commission. You can see more reputable companies and media that referenced AIMultiple.

Throughout his career, Cem served as a tech consultant, tech buyer and tech entrepreneur. He advised enterprises on their technology decisions at McKinsey & Company and Altman Solon for more than a decade. He also published a McKinsey report on digitalization.

He led technology strategy and procurement of a telco while reporting to the CEO. He has also led commercial growth of deep tech company Hypatos that reached a 7 digit annual recurring revenue and a 9 digit valuation from 0 within 2 years. Cem's work in Hypatos was covered by leading technology publications like TechCrunch and Business Insider.

Cem regularly speaks at international technology conferences. He graduated from Bogazici University as a computer engineer and holds an MBA from Columbia Business School.

Sources:

AIMultiple.com Traffic Analytics, Ranking & Audience, Similarweb.
Why Microsoft, IBM, and Google Are Ramping up Efforts on AI Ethics, Business Insider.
Microsoft invests $1 billion in OpenAI to pursue artificial intelligence that’s smarter than we are, Washington Post.
Data management barriers to AI success, Deloitte.
Empowering AI Leadership: AI C-Suite Toolkit, World Economic Forum.
Science, Research and Innovation Performance of the EU, European Commission.
Public-sector digitization: The trillion-dollar challenge, McKinsey & Company.
Hypatos gets $11.8M for a deep learning approach to document processing, TechCrunch.
We got an exclusive look at the pitch deck AI startup Hypatos used to raise $11 million, Business Insider.

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