Digital Transformation
10 HR Digital Transformation Applications/Use Cases in 2024
Digital transformation is one of those buzzwords every executive frequently encounters. Though digital transformation is mostly recognized as replacing the existing technology stack of businesses with digital solutions, it is also about people in your business and how they adapt and work together to support organizational goals.
Digitalizing Healthcare in 2024: Technologies & Applications
Healthcare is one of the top industries for digital-first business strategies and the COVID-19 pandemic has accelerated transformation in the industry.
Top 6 Digital Transformation Insurance Applications in 2024
Digitization can be a difficult process for the insurance industry since it relies on manual processes, difficult-to-digitize workflows, and strict government regulations. However, insurance companies have started to leverage data and digital technologies to become insurtech companies; and by extension, to thoroughly evolve the insurance sector.
Customer Experience Digital Transformation in 2024
Digital transformation (DX) is imperative for businesses, especially in customer service, since digitization in customer service leads to both cost savings as well as revenue increase as it improves customer experience (CX) and reduces churn. According to Mckinsey, customer-centric digital transformation initiatives can generate a 20-30% increase in customer satisfaction and economic gains of 20-50%.
6 reasons for digital transformation (Dx) project failure in 2024
Digital transformation is a great opportunity for organizations that want to gain a competitive edge. Organizations have varying goals when they start their digital transformation journey.
Digital Transformation in Banking: Top Trends & Best Practices
Unlike industries like healthcare, financial services mostly deal with structured quantitative data which makes it easier to digitize and automate processes. This is a double-edged sword: Financial services institutions can have more effective digital transformation initiatives compared to other industries, however, it is also easier for attackers to launch digital-native financial institutions.
30+ Digital Transformation Case Studies & Success Stories [2024]
Digital transformation has been on the executive agenda for the past decade and ~90% of companies have already initiated their first digital strategy. However, given the increasing pace of technological innovation, there are numerous areas to focus on. A lack of focus leads to failed initiatives.
Multiexperience (MXDP) Platforms in 2024: Tools & Examples
Digital touchpoints are increasing with the development of wearable devices, natural language-based UI as well as AR and VR. Organizations need to satisfy customer demand in every touchpoint relevant to their businesses in a cost-effective manner. Multiexperience development platforms help businesses trade off between ease of development vs scalability and custom functionality.
The Ultimate Guide to Digital Transformation Consulting in 2024
Digital transformation (DX) is a major challenge and opportunity for businesses. Even though executives are willing to apply digital transformation to the organization, in-house teams may not have the experience or time to achieve this objective.
Digital Transformation: Technologies, Steps & Use Cases in 2024
With the rise of personal computers in the 1980s, companies started going through digital transformations (DX) to improve their products/services and reduce costs. Yet, as of 2021, the adoption of DX has risen up to another level due to the negative impact of the pandemic on performing tasks manually.